Iconic Watches offers two different types of warranties, this varies if the watch is supplied as “unworn” or “pre owned”.
Unworn watches are covered by the original manufacturer’s warranty. Occasionally if the watch is a stock piece, some of the original warranty will have elapsed, therefore we will warranty the watch ourselves to make up for the lapse, ensuring that the customer benefits from the same level of warranty they would receive if buying from a high street authorised dealership (Most manufacturers warranties are valid for 2 years with the exception of some Omega watches which carry a 4 year warranty). In the event of a watch needing to be returned under the manufacturer's warranty we advise that customers check the back of their documents to locate a local dealership who can handle the repair. We are of course onsite to help with any problems.
Pre Owned : Ancient and Modern Jewellers 12 month mechanical warranty
Ancient and Modern Jewellers 12 month mechanical warranty. This applies to watches that have been worn. Certain pre-owned watches will still have the balance of the original manufacturers warranty remaining in this case we will make up the remainder to the full 12 months from date of purchase.
Conditions of the 12 Month Ancient and Modern Jewellers Mechanical Warranty
The warranty does NOT cover accidental damage, batteries, the strap or the buckle.
Our warranty is considered void if the crystal lens has been broken or if the watch shows signs of water damage, impact or misuse. Significant impacts will be spotted by experienced watchmakers.
The warranty becomes void if the back of the watch is opened within our warranty period without the authorisation of Ancient and Modern Jewellers.
Watches handled by third parties without our express consent are no longer covered by our warranty - your 12 month warranty is with Ancient and Modern Jewellers and ALL warranty returns MUST be sent to us.
Unworn Watches and Jewellery
All our unworn watches (unless otherwise specified) come complete with the full original manufacturer's warranty. In cases where some of this original warranty has elapsed Ancient and Modern Jewellers will guarantee to fully cover any elapsed warranty. All our watches are guaranteed to be genuine and absolutely as described.
Pre-owned Watches and Jewellery
Many of our pre-owned watches are still covered by the balance of the original manufacturer's warranty. All our pre-owned watches are covered by Ancient and Modern Jewellers 12 month mechanical warranty and are guaranteed to be genuine and absolutely as described.
7 Day No Quibble Satisfaction Guarantee
With each one of our in-stock watches there is a 7 day guarantee. If you are dissatisfied with a purchase for ANY reason, a full refund/exchange, will be given provided that goods are returned in exactly the same condition in which they were dispatched (in the case of unworn watches the wear seals must still remain intact). The cost and responsibility of returning goods to us for refund/exchange remain the responsibility of the customer.